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Cutting Tools / dish drying rack
Carefully measure the length of your sink. Your sink should be ≤34 inches. If it is over 34 inches, please choose our other over-sink dish racks. Ensure the vertical space between your cabinets and countertop is at least 30 inches to place dinner plates. Please confirm these dimensions before placing your order.
The extendable length ranges from 22.6 inches to 34 inches, and the height can be adjusted from 19 inches to 21.5 inches using short screws. For detailed installation steps, watch the attached video where you will easily understand the structure and installation process.
Our dish rack is made from high-quality metal with a durable black finish, ensuring a long-lasting and aesthetically pleasing product.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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